Massive Richard Ltd designs, develops and publishes entertainment applications (including games) available for various devices: smartphones, tablets and personal computers with Internet access. We also create social media fan pages, groups and websites to enhance the player experience.
We know that our Users value their privacy and therefore we take the protection of your personal information as seriously as possible. We encourage all of our users to read this Policy carefully before using our products, hereinafter referred to as “Products and Services”. Please note that by downloading and installing a game, or registering with us using any of the available registration forms (mobile devices, social media accounts, etc.), or using any of our Products and Services, you consent to the collection , storage, use by us, or disclosure of your information to third parties in accordance with this Policy.
This Policy will remain in full force and effect even if your use of our Products and Services, features, features or promotions is terminated, expired, suspended or deactivated for any reason. If you do not agree with this Policy, please do not use our products or services.
This Policy applies regardless of the device you use to access our Products and Services, and whether you access such Products and Services as a registered user or otherwise. The Policy governs only information collected by us and does not apply to any other information collected in any other way or by any other person, unless that method or person is identified in this document. We may combine your information with other information we collect from other sources, such as information we receive from affiliates, marketing companies or advertisers, in which case our use of the combined information we receive will also be governed by this Policy.
About collecting information
In order to best provide you with our Products and Services, we collect about our Users: personal information and non-personally identifiable information, collectively referred to in this document as "Information". Our main goal in collecting information from you is to provide you with a convenient, efficient and personalized experience.
Personal information (personal/personal data) - refers to information that can be used to identify an individual. When you engage in certain activities related to our Products and Services, such as registering for a membership, ordering a product or service, submitting content and/or posting content on discussion forums or other public places, entering contests or sweepstakes, completing a survey, or sending us feedback, we may ask you to provide certain information about yourself by completing and submitting one or more online forms. You don't have to do this activity at all. Depending on the type of activity, some of the information we ask you to provide is mandatory and some is voluntary. If you do not provide mandatory data in relation to certain activities, you will not be able to participate in these activities.
Non-personal information - refers to information that does not allow the identification of a particular person. We collect such information about Users in several ways and analyze it on both an individual and aggregate basis. This may include the Uniform Resource Locator (“URL”) of the website you just came from, which URL you go to next, which browser you are using, and your Internet Protocol (“IP”) address.
A URL is a global address for documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") - World Wide Web network. Networks such as the Internet use the TCP/IP protocol to route information based on the destination IP address. In other words, an IP address is a number that is automatically assigned to your computer every time you surf the web, which allows web servers to find and identify your computer. Computers require IP addresses so that users can communicate on the Internet. This information may also include location data transmitted through your mobile device, GPS or Wi-Fi signals.
We share with third parties a range of data we collect about users: unique mobile device identification numbers (including, for example, unique identifier for advertisers (“IDFA”), unique identifier for vendors (“IDFV”), Google Ad ID or Windows Advertising ID ); mobile operator; device type, model and manufacturer; the brand of the device and the model of its operating system; depending on the settings of the user's mobile device, geographic location data, including GPS coordinates (for example, latitude and/or longitude) or similar information regarding the location of the mobile device ("User Data"); device-specific information such as hardware model, operating system version, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless and mobile network information.
(including mobile phone number) with our third party partners, which allows us to use Bluetooth beacons to provide you with information or offers relevant to your location and interests. By accepting our terms of service, you consent to the collection, storage and processing of your data by our third party partners in order to: (i) provide or improve their services; (ii) enable third parties to help us, the retailer, and the locations (where the beacons are located) better understand our users and improve the quality of our services; and (iii) providing your data to third parties so that they can offer you content, promotional offers or other marketing solutions that may be of interest to you.
You also consent to the processing or transfer of data within your or any other jurisdiction in which our third party partners, their parent company, subsidiaries or affiliates have establishments and/or real estate. If you do not consent to the collection and transfer of the aforementioned data by identifying your mobile device, we recommend that you: uninstall our product or change the default settings in the application you are using; or remove the applicable mobile advertiser ID by limiting device ad tracking.
Information about the use of our Services. We also collect/compile non-personally identifiable information from Users of our Services. Non-Personal Information is information that by itself cannot generally be used to identify a specific person or entity and may include: Internet Protocol (IP) address, unique device identifiers, anonymous identifiers for advertising, operating system, information mobile network, browser type, existing applications, online activity, and certain device location information (such as city or region).
We allow you to send messages to other Users in the community. We generally do not read the content of these messages, unless we have reasonable grounds to believe that the Service is being used for other purposes or as required by law; we keep track of the number of messages sent and similar information to ensure the smooth running of our Services. By accessing, accessing or otherwise using the Product and Services, you signify your consent to our collection and use of Information in accordance with the terms of this Policy.
Specification of the types of information collected and its dissemination
User registration. If you choose to become a registered user by creating one or more user accounts with any of our Products and Services, we may require you to provide certain information, including your date of birth, your first and last name, email address, physical address, username in one of the social networks.
Create a profile. We may also offer Users the ability to complete or import a user profile from a third-party social network, which will be visible to other users. Such User profiles may include: a profile photo; one or more usernames in the game; floor; biographical data; links to third-party social media profiles; information about the games Users play or the services Users use, as well as the User ID.
The User ID, used to identify your account and profile, may be public and appear in your profile page URL, but will only allow access to information that is considered public or that you have designated as public in your settings. B. Third Party Websites. When you use any of our products and services on a third party social network, you authorize us to access certain information from your profile on that social network. You can customize the information available to us, and make appropriate changes to the privacy settings of the social network. You can control and learn more about these settings on the third party social network through which you play our games.
By using any of our Products and Services through your interaction with any third party social network, you agree to authorize Us to collect, store and use, in accordance with this Policy, any and all information that you agree social networks may provide to Us through the Application API (API).
Payment. If You purchase a license to use in-game virtual currency or virtual items directly from Us, We may collect billing and financial information necessary to process Your payments, which may include Your mailing address and email address. We may also receive billing and payment information you provide when your purchase is processed by a third party such as Google, Apple or your phone, internet service or data provider. Our User Agreement explains our policies and terms relating to our payments and billing methods. Please note that purchasing third party credits or fictitious currencies may be subject to additional rules.
Support. When Users contact our User Support team for assistance, We will collect and store the contact information that Users provide (generally user ID, name and contact information such as email address), information about your game or activity on the Service, and your user ID. We will also store the correspondence and any information contained therein.
Contests, sweepstakes and polls. Certain competitions, sweepstakes or surveys may have a separate registration process that may require the provision of both personal and non-personal information. We will use the information you provide to run a promotion (for example, to contact you if you win). You may also have the opportunity to sign up to receive special promotions or offers from our advertisers as a result of your use of our products and services.
Information Collected Through Automatic Data Collection. In addition, we or our third party ad server and/or content server may also collect certain non-personally identifiable information. This may include information about the physical location of your device, as well as time and date information used to determine the length of time spent at that physical location. This information is ultimately stored as store categories and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our services, and to collect demographic information. Our third-party ad servers will also provide us with aggregated, but not individual, reports showing how many advertisements were presented to Users and how many of them the User responded to.
When you visit our websites or play our games, we collect certain technical information about your mobile device or computer system, including MAC address, IP address, signal data, GPS data, Wi-Fi signal data, and mobile device ID , usage statistics of your interaction with the Service. This information is typically collected using server log files or web log files ("Log Files"), mobile device software development kits, and tracking technologies such as browser cookies to collect and analyze certain types of technical information. Some of the cookies that the Service places on your computer are associated with your user IDs.
In addition to the method above, We may also collect information from you in other locations where we state that such information is collected.
Use of information collected from users
We primarily use the Information to provide you with our Products and Services in accordance with our agreements with you. We also use Information to improve our Products and Services, fulfill User requests, improve our marketing and promotional activities, statistical analysis of product usage, improve our product and service offerings, and customize our content, visuals and services. We may use the Information to provide you with various information and to contact you regarding administrative notices.
Spread of information
We may disclose Users' personal information to our affiliates for marketing and/or administrative purposes. You may opt out of certain uses of your information in accordance with the current Policy. We may share non-personal information with third parties, but we do not disclose Users' personal information to them, except as described in this Policy.
Disclosure of certain information in user messages intended for public distribution. Certain personal information associated with a user's forum posts or comments on social media may be available to others, such as your username. We may disclose your personal information in connection with postings and other similar activities, and by submitting your posting in relation to any of our products and services, you signify your consent to the sharing of your personal information as described herein.
Third Party Service Providers. We also reserve the right to disclose personal data and other information to third parties for the purposes of administering and maintaining our Products and Services and related features and operations. We will refer to these third parties as "Third Party Service Providers". We use Third Party Service Providers to effectively provide the full range of content, activities, services, features and functionality that we offer to you and disclose your information to Third Party Service Providers in order to provide us with the above services. These Third Party Service Providers may temporarily store some information on their servers, but they may only use your personal information to provide a specific service to us and not for any other purpose.
Other Third Parties. Except as set forth in this Policy, we do not share your personal data with Third Parties other than those who act as our agents in providing our Products and Services to you and agree to use it only for that purpose and to maintain the security and privacy of personal data Users. In addition, our affiliates (including all of their respective business units, subsidiaries, affiliates and sites), as well as entities into which our companies may be combined or entities to which any of our assets may be transferred/ products/sites/operations may receive your personal information from us and use it. We may share your non-personal information with third parties who use the information for the purpose of reselling the information to third parties. Information provided to such data resellers is limited to non-personal information only.
Statistical analysis. We may also share non-personal information about our customers' sales, traffic patterns, physical location using geolocation data, dates and times a place was visited, time spent in such places, and other similar information with third party advertisers, advertising platforms, resellers and advertising service providers. . Such statistics do not include any personal user data.
Additional information. There may be times when we may access or disclose Information without giving you a choice, including in the following situations:
- to protect Our legal rights or property, Our affiliates or their employees, agents and contractors (including enforcing our agreements);
- to protect the safety of Our Products and Services and our Users;
- fraud protection or risk management purposes;
- to comply with the law or the rules of the judicial process.
In addition, if We sell all/a portion of this business, sell/transfer all or a substantial portion of its assets, or otherwise engage in a merger/transfer of all/a substantial portion of our business, We may transfer Your Information to the party(ies) involved in the transaction under such a deal.
Options for Collection, Use and Dissemination of Information
Refusal. From time to time, we may offer you the choice of whether or not to receive certain marketing and promotional communications from Us that we think may be of interest to you. Recipients of such communications may opt-out by following the specific instructions contained in such communications, or you may "opt-out" of receiving marketing and promotional emails from us at any time by sending us an email at [email protected] with a detailed description of your request.
Please note that in order to keep you informed about our Products and Services, we may always send you emails and announcements that are necessary for the proper functioning and administration of our Products and Services. We may also have features that allow you to send us information, questions, or feedback. In such cases, we may retain your emails and other information you provide to us for internal purposes and to improve the quality of our services.
Change privacy settings. You can change your privacy settings by making the appropriate changes to the third-party social network account that you use to log into our game.
Updating, correcting or deleting personal information
We believe that you should be able to access and edit the personal information you have provided to us. You can change any of your personal information in your online account at any time. You may also access and correct your personal information and privacy settings by writing to us at:
Massive Richard Ltd
Topic: Respect for personal privacy (for security)
65 London Wall, London, England, EC2M 5TU
Please include your name, address and/or email address when you contact us.
We encourage you to promptly update your personal information if it changes. You may also request that your account information be deleted; however, because we track past transactions, you cannot delete information associated with past transactions. Also, it may not be possible to completely delete your data without any residual information due to backups.
Security measures taken to protect against loss, misuse or alteration of User information
We attach the utmost importance to the security of all personal data associated with our Users. Your personal information is protected in accordance with the current standard, and it is protected in several ways. Access to your personal information is possible through a password and a unique user ID chosen by you. This password is encrypted. It is not recommended to share the password with ANYONE.
In addition, your personal data is stored on a secure server, to which only certain employees of the company and contractors have access through a special password. We encrypt your personal information and thereby prevent that information from being viewed by unauthorized parties when it is transmitted to us.
In order to provide you with the best possible service, all credit card transactions and order fulfillment are processed by recognized third party banks, processing agents and distribution institutions. They receive the information they need to verify and authorize your credit card or other payment information, and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be completely and 100% secure. As a result, while we strive to protect your personal information, by accepting this Policy you acknowledge that:
- there are security and privacy restrictions on the Internet that we cannot control;
- the security, integrity and confidentiality of any information and data exchanged between us cannot be guaranteed;
- any such information and data may be viewed or modified when transmitted by a third party.
Cookies also allow us to track your interactions with Us and target your interests to improve your gaming experience (for example, to track your sessions, etc.). We may also use the Tracking Technologies to collect data about user visits (the domain name of the service that provides you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, device operating system and platform, average time spent using our Products and Services, pages viewed, content searched, access time) and other relevant statistics, and assign unique identifiers to the Device you use to access the Products and Services for the same purpose. Your personal information is not collected as part of this process.
However, we may associate the information obtained through these tracking technologies with your personal information so that we can better customize your gaming experience and provide tailored advertising and promotions related to your personal interests. By using our Products and Services, whether as a registered user or otherwise, you acknowledge, understand and hereby agree that you are giving us your consent to monitor your activities and your use of our Products and Services as described in this Policy.
We also reserve the right to use various third-party ad networks, data exchanges, traffic measurement service providers, marketing analytics service providers and other third parties, for example, to display ads, facilitate ad targeting and/or measure and analyze the effectiveness of ads and/or or user traffic.
Collection of data through third parties
Collection of personal information from minors
WE DO NOT INTENTIONALLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER THIRTEEN (13) WITHOUT PROPER NOTICE AND PARENTAL CONSENT. PLEASE.
You should also be aware that if you voluntarily disclose personal information (i.e. your name, email address, etc.) in discussion forums or other public places, that information, along with any information disclosed in your post, may be collected and used by third parties and may result in unsolicited communications from third parties. Such activities are beyond our control and this Policy does not apply to such information.
Any messages in chats or other public places are accepted from Users, given their understanding that these messages are available to all third parties. If you do not want your comments to be viewed by third parties, we do not recommend that you post/submit any content. Ultimately, you are solely responsible for maintaining the confidentiality of your password and/or account information. Please be careful and responsible when you are online.
We may change this Policy from time to time to reflect industry initiatives or changes in the law, our Information collection and use practices, Our features or technologies, and such changes are effective upon posting. Your continued use of Our Products and Services after we post the revised Policy constitutes your acceptance of the revised Policy. Therefore, we encourage you to review this Policy from time to time to be aware of any changes. If we materially change the way we collect or use your personal information, your personal information will continue to be governed by the Policy under which it was collected, unless you have been notified of the change and have not objected to it.
Massive Richard Ltd
Topic: Respect for personal privacy (for security)
65 London Wall, London, England, EC2M 5TU